Privacy Policy

Who we are

KJA Digital is the controller of the personal information described in this policy. [Registered company name, company number and registered office to be added.] You can contact us about anything in this policy at [email protected].

What we collect

When you use our contact form or email us, we collect the details you choose to share, such as your name, email address, company and the content of your message.

Like most websites, our hosting provider automatically processes basic technical information when you visit, such as your IP address, browser type and the pages you request, to deliver the site securely and protect it from abuse.

How we use it

We use your details to reply to your enquiry, discuss and deliver any work you ask us to do, and keep a record of our correspondence. We do not sell your information, and we will not add you to a marketing list without your consent.

Our legal basis

We process enquiry information because it is in our legitimate interests to respond to people who contact us, or because it is necessary to take steps towards entering into a contract with you. Technical information is processed in our legitimate interests in running a secure, reliable website.

Who we share it with

We use a small number of trusted providers to run this website, including our hosting and security provider and our form-handling service. They process information only on our instructions. Some providers may store data outside the UK; where they do, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations.

How long we keep it

We keep enquiry correspondence for as long as needed to deal with it and for up to two years afterwards, unless it becomes part of a client relationship, in which case we keep it for as long as required for that work and our legal obligations.

Cookies

This website does not use advertising or tracking cookies. Our hosting provider may set strictly necessary cookies to keep the site secure. If we introduce analytics or other optional cookies in future, we will update this policy and ask for your consent where required.

Your rights

Under UK data protection law you have the right to access the personal information we hold about you, and to ask us to correct, delete or restrict it, or to object to how we use it. To make a request, email [email protected].

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ico.org.uk), although we would appreciate the chance to put things right first.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last changed.